Portal Home > Knowledgebase > ABS File & Folder > Index Rebuild (Failure to Rebuild Index Error)
To resolve this problem:
1. Remove the file index for the affected backup set in the user's User Home on AhsayOBS:
${UserHome}\username\files\${backupset_id}\index.bdb
${UserHome}\username\files\${backupset_id}\r-index.bdb
2. Temporarily disable the backup schedule of the affected backup set to ensure that no backup job would be started until the rebuild is completed.
3. Perform a single backup set rebuild for the corresponding backup set via the AhsayOBS web management console again.
4. Re-enable the backup schedule after the rebuild is complete.
Please refer to our KB article "FAQ: How do I run a single user rebuild? (3125)" https://forum.ahsay.com/viewtopic.php?f=82&t=10035
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